If the agent cannot unzip the archive, it will ignore it. This could include denying access to the entire archive. If the agent cannot perform the configured remediation actions, it will take whatever actions it can to safeguard against the malware threat. If the Antimalware Agent unzips the archive and finds an infected or suspicious file, it will perform the policy-configured remediation actions on the file, such as disinfecting or quarantining the file. When you have the Scan archives option enabled in Scan Behavior settings for any of the policies that run scans, Antimalware scans all types of archives (including email file formats). For information about the Files panel, see Files. To delete or restore quarantine files by individual file selection, go to the Files panel on the Antimalware page. The options to Delete All or Restore All quarantine files is done in mass using a quick task. The Quarantine section displays the total count of files placed in quarantine during the last 30 days. View quarantine file count and delete or restore them in bulk Each option opens the Quick Task Status window where you can start the task. You can also check for an update for either item by clicking Update Now under its respective heading. Under Antimalware Agent and Malware Signature, respectively, you can view the version information and the last time either item was updated. View and update the Antimalware Agent or Malware Signature For more information see, Security Dashboard Configuration. You can change the Unknown threshold using the Security Dashboard setting. If the device has not reported within the last 3 days, the status is reported as Unknown by default.
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